Frequently Asked Questions
Everything you need to know about shopping with peonlyshop.
What shipping methods do you offer?
We offer standard and expedited shipping worldwide. Delivery times typically range from 5 to 12 business days depending on your location.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Are the products covered by a warranty?
Yes, all products purchased from peonlyshop come with a standard 1-year manufacturer warranty against defects in materials and workmanship.
Can I cancel or modify my order?
Orders can be canceled or modified within 12 hours of placement. After this window, the order may have already been processed for shipping.